Frequently Asked Questions about LiveCamNetwork

What is LiveCamNetwork ?

LiveCamNetwork is a combination of software and services that allow you to broadcast live video on your own website to your customers, and charge them per-minute to view, chat and intereact with your broadcasters.

Why LiveCamNetwork?

LiveCamNetwork is designed for people who want to run their own business, and not settle for a simple, low-paying commission. With LiveCamNetwork, you

• Are paid 100% of your earnings directly from the billing provider (not just a commission!)
• Can stream unlmited performers to unlimited Users
• Charge anything you like
• Own 100% of your customers & customer data
• Own 100% of your performers, data and recorded content
• Keep ownership of your domain name
• Is a great investment. See the ROI Calculator
• Is the most powerful video chat solution today.

Who is LiveCamNetwork intended for?

LiveCamNetwork is for anyone who wants to make money in the live video chat business, in any industry you can think of including Adult Entertainment, Psychic Chat, professional services such as coaching & consulting. We now offer tailor made licenses for Solo-models and large business.

I run my own website and want to add webcam functionality to it. Can I do this with LiveCamNetwork?

Yes! LiveCamNetwork installs easily on to your website, and the look-and-feel of your existing site can be easily copied to the LiveCamNetwork software. Your customers can then login, video chat and pay you per minute for the services you offer.

I am an adult model who runs my own solo-model website. Why do I want LiveCamNetwork?

You can use LiveCamNetwork to video chat with your own customers, charging any amount you wish. Your current website's look-and-feel can be easily applied to livecamnetwork to maintain your brand. LiveCamNetwork installs on your domain or sub domain so your customers never leave your website to chat with you.

I've seen other services offer this for free. Why should I pay for LiveCamNetwork?

The old saying You Get what you Pay for applies all over, and video chat solutions are no exception. "Free" is NEVER free. There are some big differences you need to know. Most "Free" services dictate pricing, commissions and rules that may not fit your business model or general plan. Furthermore most "free" services automatically ownership of your name, brand, and the copyright to your content. This is not good for any start-up or existing business as it limits your ability to grow.

With LiveCamNetwork, you retail 100% copyright and ownership of your domain, images, brand and content. You pay us to act strictly as your service provider. Your content belongs to you, which means no one else can use it for any reason without your permission.

You also maintain ownership of your customer base. This is important because the real money in any business is in long-term customer retention. Even the occaisional "small" customer, who buys $20 or $40.00 worth of chat time only once in a while, is potentially worth tens of thousands of dollars over time. "Free" solutions automatically own your customer base by default, which is never something that any entrepaneur should give up.

Can I allow others to broadcast from my website too? Can I charge for their time as well?

Yes! You can allow an unlimited number of broadcasters (or "Performers") to broadcast via your website. You control all of the account activation details for each broadcaster. You can pay them anythinig you like and charge our customers anything you like to view, chat and interact with your models. How you charge and how much you pay is completely up to you. LiveCamNetwork Includes a very detailed, per-minute accounting and tracking system to help you manage and payout your models.

How does it work?

When a broadcaster (or chat model) logs-on, an icon displaying their image appears on your website. Users clicking this icon will then see and hear the live video audio + text broadcast.

Your users purchase "tokens" which are used up a little at time while in private chat. You can sell these tokens for any amount you like. When your users run out of Tokens, the private chat is over, and more tokens much then be purchased to continue the conversation.

How much you charge and how much you pay your broadcasters is completely up to you. You can have different prices for different broadcasters, and different chat modes. You can change your prices any time you like. The built-in accounting system makes sure everyone pays exactly what you charge, and gets exactly what they paid for. On pay day, LiveCamNetwork generates invoices show you how much each of your boadcasters has earned.

Payment by your customers is made to you by Credit card or other online payment. (Installation of this is included with your purchase). All funds collected by your customers are sent to you by check, or wired directly to the bank account of your choice. Funds for retail sales are sent every week, while funds earned via mbase are paid out every 2 weeks.

I see that multi-domain licensing is available for LiveCamNetwork. Why would I want more than one domain?

Additional domain licensing can be useful to those who want to offer different niches, different prices, or different markets. Each license acts as completely different and account. Managing multiple licenses can be time consuming however therefore we recommend it only to experienced users only.

Can my customers TIP my performers & chat hosts?

Yes.

Can I split the value of the tip between myself (or my company) and the chat host?

Yes.

Can you help me to promote my website?

Yes. We offer a variety of services including marketing support and advice to help you reach your intended audience.

Can I customize the look-and-feel of my LiveCamNetwork website?

Yes. You can make LiveCamNetwork look just the way you want, with your own logo and branding. Your logo is displayed on each page of LiveCamNetwork including the chat model sign-up pages.

Do I get FTP access?

Yes. FTP Access is available 24/7 for you or your webmaster to make any changes to your site at any time.

Does LiveCamNetwork have detailed accounting?

Yes. Every penny is accounted for. Gross sales are clearly indicated as such in reports such as Sales Reports, while payouts to performers documented as standard invoices. Historical reports are also kept online and can be retrieved at any time.

Can I see some screenshots of the administrator program?

Yes. Click here

Can I see a demonstration of the full program including the administrator program?

Yes. Please contact us to arrange a demo.

I am brand new to this kind of business. Why should I buy LiveCamNetwork?

Because only LiveCamNetwork and 2Much make it easy for you to start. First, we take care of the full installation including the website and billing system, with everything fully installed and ready to go in only about 5 business days. LiveCamNetwork is also the only video chat solution that offers instant chat models via mbase, and instant traffic for your chat models as soon as they sign up. LiveCamNetwork offers both content and traffic for you to benefit from right from your very first day in business. Click here to learn more about mbase.

I have a studio with chat models already, and / or I already run a website. Why should I buy LiveCamNetwork?

Studios or individuals who provide feeds to larger websites may earn a good commission but this is only the beginning. Typicaly, more ammbitious entrepeneurs seek more control and want to own their own websites, manage their money, hire their own models if they like, and run their business their own way. LiveCamNetwork is designed especially for those who want greater control and ownership of their customers and content.

Does LiveCamNetwork support multiple languages?

The HTML templates are provided to you in English Only. You can edit this pages and replace the English language with another. A French template can also be provided.

The Miristram Chat Encoder supports English, French, Spanish, Italian, Czech (Cheske) and Romanian for the various setup and dialog boxes. It does not translate the chat into other languages.

I see that you offer 4 difference licenses. How do I know which one is the best for me?

• Solo Model License
  This model is intended for chat models who already have their own websites, and who wish to provide free chat as well as pay per minute chat to their customers and members. Potential buyers of this license must already own an existing website.
  
  
• Standard License
  The LCN Standard license is a more flexible license that allows for multiple chat models to broadcast at the same time. It includes 10 free Miristream (broadcast) licenses, an expanded administator and accounting suite to track each chat model's sales performance independantly, and includes an Authenticaed SMTP service which allows you to send broadcast emails to all of your chat models at the same time.
  
  
• Enhanced License
  The LCN Enhanced license is similar to the standard license but is made to handle more simultaneous chat models, and incldues an additional money-making feature: Private Messages on Tip. This new feature allows your customers to send private messages to your chat models, and to pay for this service by tipping your chat model anything they like. Private messaging is a very popular feature and allowing your customers to pay as they go is an instant high revenue generator.
  
  
• Professional License
  The professional license includes all of the above as well as our new Geo IP Blocking Feature, enhanced hosting services, multiple domain support, discount on customization and mbase services.

What do I need to manage my LiveCamNetwork site?

You can manage your LiveCamNetwork website by virtually any computer or web capable device.

What do my chat hosts need to broadcast on my website?

Virually any PC or Mac + Webcam or camcorder will work with LiveCamNetwork. PC users require Windows XP, Vista or Windows 7. Mac users require OS/X. High Speed Internet is also required.

What do my customers need to see live broadcasts?

The same. Any PC or Mac with a high speed connection will work.

Is a website included with LiveCamNetwork?

Yes. A full featured website with over 10 web pages is included with LiveCamNetwork.

Can I start with a smaller license and upgrade later?

Yes.

Is 100% of my original purchase applied towards the upgrade?

Yes if the upgrade is made within 90 days, you may apply 100% of your initial purchase towards the upgrade. After 90 days, only 50% of your initial purchase can be applied.

What happened to the Enterprise license?

The Enterprise license was an all inclusive license that was powerful yet expensive. We have dropped the Entperise license and made its many features available as A la carte options to the professional version instead.

Why have the license options changed?

We have created new licensing based on customer demand, and made many of the features available via a la carte so customers could pick and choose the features they need instead of spending extra for services they do not.

Does LiveCamNetwork offer full-screen video chat?

Yes

Does LiveCamNetwork have a 2-way video chat option?

Yes. 2 Way video chat allows real-time video and audio communication between the chat model and the customer. (Note: Customer video is not recorded).

Your name is familiar. Have I heard of you before?

Maybe! Over the past few years we have been featured in various media outlets for various reasons, including:

• Chat Model and and sales representative KEDRA was recently interviewed by comedian Jon Dore of the Jon Dore Television show in Canada. Click START on the Youtube video on the right to view now.
  
  
  
• WEBDREAMS, produced by Gala Film for Showcase TV (Canada), Showcase Dive, and the Independant Film channel (IFC), follows the chat models and crew of 2Much.net and LiveCamNetwork through their daily lives. Learn more and view photos of the Webdreams show on our Webdreams page, or visit the Official Webdreams Website
  
  
  
• Front page of news papers including Montreal Gazette, Jounal de Montreal, Calgary Herald
  
  
  
  
• Quebec French television show Les Francs Tireurs (Expose style television show in Montreal) (
  
  
• Cover stories (Klixx Magazine) (Twice!)
  
  
  
• Winner: Best Software company of the year, L.A. XBiz Awards)
  
  
  
• Winner: Best video chat platform of the year, Montreal, BAA Awards (Twice!)
  
  
• Triple 2012 XBiz Nominee including Best Software and Most Innovative Product

How long does it take for LiveCamNetwork to be installed after I place my order?

5 business days.

Do you host my LiveCamNetwork site?

Yes. LiveCamNetwork is offered under the Software as a Service model, or SaaS. We offer world-class hosting combined with automatic software updates and security updates for you, all in one package. Read more here

Can we host LiveCamNetwork on our own servers?

For the Solo Model to Professional licenses, No. LiveCamNetwork cannot be hosted on any 3rd party servers.

Why not?

LiveCamNetwork is cloud-based software, or Software as a Service, and part of that service is top-level technical support. Any issues regarding the network and connection between servers which may create latency or lag. We maintain & monitor our own servers at cabinets at Peer1 Networks, allowing us reach immediate resolutions with virtually any technical support issue which may arise.

What is LiveCamNetwork Pantheon?

LivecamNetwork Patheon is available to Internet Service Providers (ISP's) who wish to offer expanded LiveCamNetwork video chat services including billing, hosting, bandwidth technical support, fraud management and other services to their clientelle. It also includes Value added Reseller licensing, developer licensing, distribution licensing and source code. Qualified buyers only. Contact us for more information.

Do you offer financing services if I don't want to pay for a license up front?

Yes. Financing is available for qualified individuals for Standard, Professional and Enterprise licenses. Contact us for more information.

Do you have 24/7 Tech support?

Yes

What is MBASE Virtual Studio?

MBase, the Virtual Studio Manager system, is an optional service that allows you to Network with other 2Much customers running LiveCamNetwork, and increase your revenues by buying and selling live broadcasts to and from each other, at virtually any price you like. Mbase allows your broadcasters to appear on other LiveCamNetwork websites thereby increasing their exposure on the Internet as well as their sales. more...

How do I pay my own chat models?

LiveCamNetwork includes a full accounting and payroll system. Quick and easy to read reports show you exactly how much is owned to each model, along with full details including dates and times, sales earnings, and more. How you pay your chat models (by check, direct payments, wire etc) is up to you.

Do you offer Payoneer Integration?

Yes. Starting December 1st, a new module will be available for purchase that will let LiveCamNetwork export payout data directly to Payoneer, paying your models via their ATM Cards, usable at over 100,000 ATM machines world wide. Price has not yet been set.

Can I use Payoneer without integration?

Yes but we will not be able to support it properly without integration.

Do I pay models that appear on my site via mbase?

No. Each chat model on mbase is paid automatically by the site they work for.

I want to run my own LCN site but do not want to hire chat models directly. Can I use LiveCamNetwork with existing studios instead?

Yes.

I want to have my own models on my own site and do not want to use mbase in any way. Can I do this?

Yes. Mbase is an optional service which you are free to use or set aside.

Can I add tracking codes to various pages of my site such as Google Analytics?

Yes.

What is MiriCHAT and MiriSTREAM ?

MiriCHAT and MiriSTREAM are companion pieces to LiveCamNetwork and represent the video broadcast software and video delivery system of LiveCamNetwork respectively. You can read more about the MiriStream video broadcast encoder Read more here. Both are included in the price of LiveCamNetwork.

Can I record the live streams that my chat hosts create?

Yes. Stream recording is available in the Enterprise edition of LiveCamNetwork.

Do I legally own the rights to all of my content?

Yes. You own the rights to the live and recorded content you and your performers produce. Owning your own LiveCamNetwork license installed on your own website gives you full control over today's live performances, and keeps the value of the recorded shows exactly where it belongs, in YOUR control.