Frequently asked questions
(Last updated Jan 25 2016)



What is LiveCamNetwork?

LiveCamNetwork is a Software as a Service (SaaS) that allows you to display live video chat services on your website, in very high quality HD video, and charge anything you like per minute for your customers to view, chat and interact with your broadcasters & webcam models. It includes tipping functions and detailed accounting system that tracks every penny, and suite of software and services to help your business grow quickly.



What are the differences between each license?

  • BASIC

    LiveCamNetowrk BASIC is intended for solo-model websites who would like to offer webcam broadcasts to their own customers. It includes everything required such as customizable pages, streaming services, hosting, payment processing and more, and available on a monthly or yearly service plan.


  • PROFESSIONAL

    LiveCamNetwork Professional includes additional features such detailed statistics, payroll and accounting system, Mbase access, and more server power. It's made specifically for business owners who want to broadcast dozens of webcams simultaneously and charge for multiple services provided at the same time.


  • ENTERPRISE

    LiveCamNetwork Enterprise is a powerhouse and includes the most features of any license such as Full screen video, Smart TV support, recording & playback, white-label support and 2-way video. Multi-domain support is also included letting site owners run multiple sites at the same time, each with unlimited webcam broadcasters.



How does live video chat make money?

Various forms of entertainment based content has always been one of the most profitable industries on the Internet. Today's consumers appreciate live one-on-one interaction, especially in various entertainment industries, and are ready & willing to pay well for those services.



How do my customers pay for my services?

Customers pay you online via an included credit card payment system. All payments are processed, reported and credited in real time. All major credit and debit cards including Mastercard, Visa, JCB and Discover cards are accepted. (AMEX not accepted)


With funds in their accounts, your customers can now begin private one-on-one webcam chats, or semi-private webcam chats, or spy on various webcams presented on your site, for any per-minute price you want to charge.


Your customers can also show their appreciation by offering instant tips to any webcam model on your site. The amount of the tip is up to your customer, while the tip-split between you and your webcam models is decided by you.



When am I paid?

Payments are sent on the second Wednesday following the end of the billing cycle, about nine days after the billing cycle ends. Our billing cycle begins Saturday morning at 00:00:00 Eastern time, and ends Friday night at 23:59:59 eastern time. Payouts are made by your choice of check or wire transfer directly to your bank. All payouts are in USD. All credits for all sales occur in real time. All reports are updated every 24 hours.



How much money can I make?

The sky's the limit! Some sites generate a few thousand dollars per month in sales, while others generate $100k per month or more. How much you make depends on the types of content you provide, and the types of customers you attract



I have the money, but not the time. Can I buy a license as an investment and have you run it for me?

Yes. Starting in November 2015, you will be able to purchase the 2Much Advanced Service Package, or ASP. The ASP service is designed to kickstart your ROI (Return on Investment) and maintain it for as long as you like. It includes the services of experienced webmasters, chat model trainers, and account support specialists, all for 1 monthly price. Most importantly, the service also comes with a marketing & branding solution that will extend your reach across Today's Internet, which includes social media services such as blogging & tweeting, and tools that ensures your SEO and social media presence. Limited licenses available: Please Contact us before ordering to ensure availability.



Can I stream videochat services to Smart TV's?

Yes.

Do my broadcast appear across all devices simultaneously?

Yes. Live video can be streamed to All desktop and laptio computers (Apple Mac, Mac Pro, iMac, Mac Air) running Windows OS/X, All Desktop, Laptop and Surface computers running Windows XP, Vista, 7, 8 or 10, Most Smartphones and tablets running Android, and Apple Tablets running the latest iOS. Apple iPhone support for live chat is currently in beta and expected in March 2016.

Can my LiveCamNetwork website create archives of my chat model's video chat performances?

Yes. This is enabled by default in LiveCamNetwork Enterprise and Enterprise ASP. Each video is saved in 3 formats : The original .mp4 format for desktop and laptop computers, a mobile-optimized version in .mp4, and a 3rd version in flash.

Can I make and distribute my own white-label cam sites?

Yes!. Good news! LiveCamNetwork Enterprise owners can now "White-Label" or "co-branded" websites to affiliates! This lets other webmasters you want to work with promote your website and chat models in their own way. You can provide them with a co-branded site (your logo AND their logo), or a unibrand site (their logo only), your choice! You can also give it to them under your own domain name (affiliatename.yourwebsitename.com for example), or under their own domain. Or you can use the additional domains as websites for your own chat models giving them greater control of their own brand, identity and customers. Completely under your control, and each while each site generates additional sales and revenue for you.



Do Chat Models ("Perofrmers") Get their own administrator areas?

Yes! Every chat model you choose to work with gets her (or his) own admin area where they can keep their own profiles up to date on their own, update photos, profile text, links, review their sales, and see a history of payouts as well as other date.



I already have my own website. Can I use LiveCamNetwork as an added service?

Yes.



Is a website included with my purchase?

Yes. And you can use the website as a stand-alone site, or use it as part of an expansion to an existing site.



Can I customize the look-and-feel including my own logos, graphics, images and copyright?

Yes.



Do you offer pre-built website templates for LiveCamNetwork?

Yes! We are pleased to announce the addition of new, fully rendered templates for your LiveCamNetwork site. Each template is made to be easy to edit, rich in features, and make your website look great. You can preview these templates at http://www.2much.net/custom-website-design.php.



What are the chat room options I can offer my clients?

Free Chat: Broadcast to unlimited number of your websites visitors, members or customers, at no charge to them. Use Free Chat to have general discussions, or as up-sell to private pay per minute chat.

Semi-Private "Group" Chat: Broadcast a semi-private video and audio chat to an unlimited number of Paying customers at the same time. Built in Pay Per Minute billing and accounting tracks exactly how long each customer spends, and limits their time based on account balances. Charge any amount you like per minute.

Private "VIP" Chat: Broadcast a private video and audio chat to a single user, for any per-minute price you want to charge. Built in accounting insures accurate times and funds collected.

Passive "Voyeur" Chat: Broadcast to additional users in both private VIP chat and semi-private Group chat modes to customers who just want to watch!

Virtual Private Rooms, or "ViPeR". Viper is a recorded chat room play-back system that lets you earn additional revenue while your customers watch previously recorded chat sessions. You can also use the Viper system to Play video clips or entire movies for a per-minute fee of your choosing

Tips / Tributes: Allow your customers to tip any broadcaster on your website, for any amount, in any chat mode. Adjustable tip splits and detailed accounting insure that both you and you broadcasters receive their fair share of the tip.

You can charge anything you like per minute for all VIP, Group, Voyeur and Viper modes above. You can also receive tips from any customer in any chat room including free chat, and assign any "split" you like.



Does LiveCamNetwork 6 support mobile devices?

Yes! LiveCamNetwork Enterprise streams Live chat broadcasts to most Android-powered mobile devices, and Apple iPad devices. iPhones prior to version 6 are not supported. iPhone 6 is currently in beta.



How does this work?

When your chat models broadcast live video chat, servers powering your LiveCamNetwork website transcode their original source video into the required format for each customer viewing their chat, simultaneously and in real time. This means that customers on desktop and laptop computers can chat with your models in real time with other customers using their mobile devices. Furthermore, each vidoe stream is optimized for each device, reducing bandwidth and processing requirements while maintaining HD Video quality.



Can I create separate custom look-and-feels for desktop and mobile devices?

Yes. Your chat room automatically detects what kind of device is connecting to it, and can then display different layouts, graphics, colors, fonts and other items for that device. For example: You may prefer to present smartphone users with an optimized layout and fewer options, while presenting desktop users with the full range of options and larger video screens.



Is an online credit card payment system included with LiveCamNetwork?

Yes. Your site can instantly accept online payments by Mastercard, Visa and other card payment types.



Can I use my own merchant account or 3rd party processing account?

Yes. The Enterprise edition allows you to use optional payment processors such as CCBill, Epoch, PayPal, Segpay, and Netbilling



Do you provide business support?

Yes. 2Much now offers optional business, marketing and chat model support. We will gladly discuss various forms of marketing to new customers and methods of retaining existing customers, but how to improve and grow virtually every part of your business.



Can I integrate LCN into my own existing website?

Yes. LCN installs as a 3rd level domain (CAMS.yourwebsite.com for example). Graphics, logos, colors, layout can all be copied from your existing website to the new pages included with LCN creating the perfect integration to your site.



Where will my LiveCamNetwork Site license be hosted? And what kind of hardware and operating systems are used?

The servers that power your LiveCamNetwork sites are located both Montreal and Toronto Canada, as well as in Cloud servers located around the world. Co location services are provided by Peer1 Networks. Each server is running the latest version of Redhat Linux, Wowzan MySQL, and other technologies. Bandwidth, Network Switches are also provided by Peer1 Networks in Canada.



Can I connect to my site via FTP anytime I like?

Yes.



What is MBASE?

MBase increases your revenue potential by allowing you to license your live chat model content to other websites in our network, and by giving you the ability to instantly add live content to your own site, and sell that content for any price you want to charge, per minute.



Why is Mbase Useful?

As a new site owner, you can use MBASE to populate your website with existing, live chat models instantly, giving your site more content for your customers to chat with. This also gives the appearance of a website that is very active even though it is still new, making it easier to attract new customers and new chat models.



Mbase also works in reverse, letting you license your live chat model feeds to other websites. This gives you and your chat models customers instant customers and helps you to build your business.



Can customers tip my webcam models, or offer paid tributes?

Yes. Your customers can tip or pay tributes to your webcam modls in both public and private chat. A "Send private message on tip" function is built in to encourage even more tips. The accounting system will split the value of the tip between the chat model and you, the site owner, any way you like.



Can I edit the "Meta Tags" and apply my own SEO strategies to my LCN website?

Yes. Each page can be edited in any way, including changes to each pages Title, Keyword,Description and other tags. Each broadcasters Profile page includes unique names and keywords that can also be used in various tags.



Can I add my own Social media links and tags?

Yes. You can add Facebook, Twitter, Instagram and virtually any other social media links or tags you like.



Can I link to any other sites, programs or services?

Yes.



Do I have to include links from any of my pages to 2Much?

No, however we would consider it a nice favour if you did. By linking to us you help us to sell more LiveCamNetwork licenses which reduces our operating costs, as well as attract more chat models and users to the network and to your site.



Does LiveCamNetwork 6 support flat-rate payouts?

Yes. LiveCamNetwork supports both flat rate payouts as well as commission payouts. It also supports payout for free chat if you want to.



What are the hardware requirements?

Webcam chat models / performers:

Your chat models will require a Desktop or Laptop PC running Windows 7 or higher, OR an Apple Mac, iMac or Macbook with Apple OS/X, the standard operating system that ships with Mac. They will also require a webcam and a microphone, and a high speed Internet connection.

Customers will require a PC or Mac as well as a popular browser such as Internet Explorer, Safari, Chrome or Firefox, and a high speed Internet connection as well.



Can I record the video chats broadcast from my site?

Yes. You can enable server-side recording of all video chats on your site. These videos are your property and you can do anything you like with them, including displaying them for free or for pay per minute viewing on your site,



Can I design my website myself? Or can I make changes or redesign a site you make for me myself later on?

Yes. You can edit all pages that livecamnetwork generates to obtain the look-and-feel that you want. All pages are written in pure HTML, with specially coded tags to display database-driven data such as images and prices. Design your own look, or work with our designers to realize your vision.



Is this the same 2Much and LiveCamNetwork crew that is on the Webdreams TV show in Canada?

Yes, this is us. Webdreams was a reality TV show about the various companies and individual in the industry of which the crew of 2Much were prominently featured in the first 2 seasons of the show.



Where and when can I watch the show?

Webdreams is on Friday Nights at 10pm eastern time on Showcase, and is repeated later that evening, usually around 2am. It is also shown again on the IFC channel on Saturday nights.



Is the show available in the United States?

The show is broadcast via Showtime in Canada which is a sister station to SHowcase in the US. If it appears anywhere in the US, the best bet will be Showcase but we can't say for sure.



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